Quotelinedirect.com Direct are part of the Wilsons Group who are professional registered insurance brokers with a direct approach to customer satisfaction.
In the year that Wilsons served their first customer Man walked on the moon, the Beatles topped the charts with 'Get Back' and Ford launched the first Capri. Many things have changed since 1969 but their commitment to first class customer service remains.
Originally operating as a High Street Insurance Brokerage they have adapted to meet the needs of the modern Insurance Consumer. No longer do people want to traipse up and down the high street looking for insurance, wasting time standing in a shop filling in forms. After many years' experience dealing with customers over the telephone, including running schemes for major motor manufacturers Quotelinedirect.com insurance decided to expand our business nationally. In June 1993 they opened a new Quote Centre and increased our national awareness under the Quotelinedirect.com Direct banner.
By strengthening their position as specialists in the affinity scheme marketplace they were successful in dramatically increasing their Gold Club partners in the latter part of the decade. Following widespread research and customer consultation, they saw out 1999 by closing their High Street network and opening their new Call Centre in Manchester.
The vast majority of their new customers come on personal recommendation from existing satisfied clients. They believe that their never ending commitment to providing first class customer service will ensure that they continue to grow. To this end they have invested in the very latest computer and telephone technology, all departments are centralised under one roof, one number covers all customer enquiries and they pursue extensive staff training programs.
Additional information can be found on the Quotelinedirect.com Insurance website.
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